FAQs


How do I order a hat?

If you’re ready to order your Mariposa Hat, please visit our Custom Order Form to get the process started. If you’re not quite ready to order and still have questions, please send a message through the Contact page. Both of these options will help get the conversation started, and I’ll help guide you through the rest.

Once your order is confirmed, a non-refundable $200 deposit is required in order for the hat making process to begin. You can find this on the Store page.

How much does a custom hat cost?

A custom hat is priced based on the type of material you choose for your hat and starts at $650. Prices increase depending on felt type, weight, and customization.

When will I get my hat?

Custom hat timelines are based on the material selection and availability. Once you submit the Custom Order Form, you will be added to the queue and contacted for your consultation. Typical timelines can range from 2-6 months depending on your felt availability. Once your materials are ordered, we will have a more accurate picture of your timeline.

If you have concerns about a specific timeline and would like to discuss it prior to submitting your order, please reach out to me through the Contact page and I’m happy to discuss.

How do I measure my head?

All online orders require a fitting kit which will be sent to you. This allows us to get the size and shape of your hat just right and ensures a proper fit.

Using a soft measuring tape, measure around your head in the area where you like your hat to sit comfortably. This is about a half an inch above your ears and eyebrows and includes the bump on the back of your head. Please measure twice; not too tight, not too loose. If you don’t have a soft measuring tape, you can apply this same method using a string which can then be laid flat to measure.

If you already have hats that fit the way you love, please include their size and shape on your initial order inquiry.

What are my felt options?

Mariposa Hats uses the finest felts available, made right here in the US. Felts are available in Western weight or Dress weight with the option to choose from 100% Beaver fur, a 50/50 blend of Beaver and Rabbit, or 100% Nutria.

Beaver and Nutria offer similar qualities in terms of water resistance and durability, and come in both Western and Dress weight.

Weights

Western weight - stiffer and more durable, accommodating a wider brim.

Dress weight - softer and more flexible, accommodating a brim up to 3”. Dress weight comes in 100% Beaver and 100% Nutria.

Nutria dress weight - falls in between Western and Dress weights, accommodating a brim up to 3.5” - 4”.

What style do I want?

This is where your personality gets to shine! Whether you already know the style you’re looking for or if you need some guidance, I’m here to help. Take a look at our Instagram, or find inspiration in movies, and magazines.

Please provide as much detail in your description, and send me images of hats you love so we can narrow down your style.

Do you offer custom parties or wedding orders?

I sure do!

WEDDING HATS

Who doesn’t love a wedding hat for the Bride and Groom, or the whole party!? Please reach out through the Contact page to find out more.

HAT PARTIES!

Be the talk of the town when you invite friends over for a Hat Party to celebrate a special occasion or for no reason at all! Please reach out through the Contact page to find out more.